We use your information to:

• Create and manage your user account

• Fulfill, track, and manage bookings

• Process payments and issue receipts

• Communicate service updates or booking changes

• mprove platform performance and user experience

• Ensure safety, compliance, and fraud prevention

• Send promotional materials (only if you’ve opted in)

We do not sell your personal data. We may share your information with:

• Drivers and helpers assigned to your bookings (limited to job-relevant data)

• Payment processors (e.g., Stripe) — for secure transactions

• Legal authorities — if required by law

• Technology vendors — to help us operate and improve our platform (e.g., cloud hosting, analytics)

• All data is stored securely on servers located in Canada or trusted third-party cloud providers.

• We use industry-standard encryption, access controls, and secure data handling.

• Access to personal data is restricted to authorized personnel only.

We retain user data for as long as necessary to:

• Fulfill service obligations

• Comply with legal requirements

• Resolve disputes or enforce agreements

You can request deletion of your account or data at any time by emailing support@flxfleet.ca.

As a user in Canada, you have the right to:

• Access and review your personal information

• Request corrections or deletion of inaccurate data

• Withdraw consent for marketing communications

We use cookies and third-party tools (e.g., Google Analytics) to:

• Monitor usage trends

• Improve features and navigation

• Provide personalized experiences

You can manage cookie settings in your browser preferences

FlxFleet does not knowingly collect data from anyone under the age of 18. If such data is discovered, we will delete it immediately.

We may update this Privacy Policy periodically. Users will be notified via email or in-app if material changes are made.

Have questions about your data or this policy?